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GET READY FOR HEALTH CARE REFORM

 

 

  

 

The Patient Protection and Affordable Care Act of 2010 and the Health Care and Education Reconciliation Act of 2010 (together the Affordable Care Act or “ACA”), includes many requirements intended to close gaps in quality and outcomes for racially and ethnically diverse and other vulnerable populations, commonly referred to as ‘health care disparities’.
Enrollment for health insurance through the Health Insurance Marketplace, (also known as ‘the exchanges’) in every state begins October 1, 2013, and coverage starts on January 1, 2014. Some of the provisions that will help address health care disparities are as follows:
·         Health insurance plans must provide summaries of benefits in other languages.
·         Health plans must provide claims appeals notices upon request in languages other than English.
·         The plans must provide oral language services (such as a telephone hotline) that include answering questions in the applicable non-English languages and other forms of customer assistance.
·         Health plans can provide incentives to their providers for reducing disparities. These additional activities involve reducing disparities by means such as “language services, community outreach, and cultural competency trainings.”
Highmark offers resources to help our employees, customers and members navigate and understand the changes Individuals, seniors, employers and the general public can access health care reform information at www.highmarkonhealthreform.com
You also can register to receive email updates by becoming part of Highmark’s health care reform community.
At Highmark, our main goal is to ensure our members receive the best possible care and attention. That’s why we make it a priority to overcome any cultural and language differences that pose challenges and we are committed to ending health care disparities once and for all.

 

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